|Enterprise Risk Management|
|Network Management / Device Management|
|Network Performance Monitoring|
|High Availability Solutions|
|Onsite & Remote Support|
|LAN/WAN Network Implementation|
|Core Conversion & Co-Location Migration Planning|
|IP Telephony Solutions|
|Unified Messaging Solutions|
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With the convergence of voice, video, and data applications on the network, it is becoming increasingly important to monitor performance to ensure Quality of Service (QoS) and compliance with Service Level Agreements (SLAs).
The first step in successfully managing a network is continuously monitoring all events across all devices on the network. This activity of data collection and analysis provides both an executive view and detailed root cause analysis pointers for further troubleshooting. Benefits include:
InfoSight enables you to take a hands-off approach to network management. Our real-time network monitoring, ensures maximum application availability and optimal network performance, leading to an efficient and productive work environment.
From our Network Operations Center (NOC), we remotely monitor, and proactively identify potential system failures before disruptions to critical operations occur. Our NOC engineers can open trouble tickets, call your onsite team, or remediate and troubleshoot issues as required. Whether using servers, network infrastructure devices, security appliances, IP telephony components or other critical systems, our NOC engineers can diagnose and resolve critical network problems before they occur – 24x7x365.
With our device management service, we take full responsibility for keeping the device "up," dispatching technicians as required.Contact us to speak with a security and compliance expert about our Network Management / Device Management services.
(1)Operation - keeping the network (and the services that the network provides) up and running smoothly. It includes monitoring the network to spot problems as soon as possible, ideally before users are affected.
(2)Administration - keeping track of resources in the network and how they are assigned. It includes all the "housekeeping" that is necessary to keep the network under control.
(3)Maintenance - performing repairs and upgrades. For example, when equipment must be replaced, when a router needs a patch for an operating system image, when a new switch is added to a network. Maintenance also involves corrective and preventive measures to make the managed network run "better", such as adjusting device configuration parameters.
(4)Provisioning - configuring resources in the network to support a given service. For example, this might include setting up the network so that a new customer can receive voice service.
Do you have something to add to this definition? Let us know. Email your comments and contributions.
Also see Network Performance Monitoring.