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Online Banking Cyber Security Awareness Program

InfoSight’s Online Banking Cyber Security Awareness Program (CSAP) delivers targeted, FFIEC-compliant training and education for your retail and commercial online-banking clients. Our customizable, delivery-ready content empowers customers to identify phishing, malware, ACH/wire fraud, and other cyber threats—reducing fraud losses and helping you satisfy regulatory requirements.

The Challenge – AI-Enabled Social Engineering & Phishing Risks

  • Deep-Fake Phishing

    AI-generated audio and video make social engineering nearly impossible to spot.
  • Omnichannel Attacks

    Fraudsters target customers via email, SMS (smishing), and voice calls (vishing).
  • Regulatory Mandate

    FFIEC guidance requires all financial institutions to maintain an online banking security-awareness program for clients.
  • Customer Exposure

    Untrained users clicking malicious links expose your institution to reputation damage, compliance fines, and financial loss.

Our Solution – InfoSight’s CSAP Platform

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Comprehensive Course Library
  • Video modules, quick-clip tutorials, and live webinars
  • Newsletters, posters, and statement-stuffers for in-branch reinforcement
  • Email campaigns and social-media posts for ongoing engagement
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Customizable, Ready-Made Content
  • Commercial- and retail-client tracks, easily branded and tailored by your marketing or our team
  • SCORM-compliant packages for LMS integration
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Centralized CSAP Portal
  • Online dashboard to schedule campaigns, track participation, and report on customer assessments
  • Automated compliance reporting for auditors and examiners
04
Ongoing Updates & Alerts
  • Real-time threat briefings and template updates to counter emerging scams and deep-fake tactics

Key Benefits & SEO Keywords

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Reduce Online Banking Fraud—Train customers to spot phishing and ACH/wire scams.

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Enhance Customer Trust—Secure digital channels build confidence and boost online usage.

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Meet FFIEC Security Awareness Requirements—Automated reporting ensures audit-ready compliance.

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Improve Customer Engagement—Interactive content increases click-through rates and self-service adoption.

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Scalable Training Platform—Onboard new customers instantly with consumption-based pricing.

Training Assets & Tools You Need

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Cybercrime Defense Strategies eGuide

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Customer Checklists & Toolkits for Business Accounts

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Live & On-Demand Webinars

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Monthly Security Newsletters

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Short-Form Video Clips for Rapid Learning

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Social Media Campaign Kits

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Phishing Simulation Email Templates

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In-Branch Posters & Statement Stuffers

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Website Security Awareness Content & Templates

Why Choose InfoSight?

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24×7×365 U.S.-Based SOC/NOC for real-time threat intelligence

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25+ Years of Regulatory Compliance Expertise (GLBA, PCI-DSS, HIPAA, FFIEC)

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SOC 2 Type II & ISO 27001-Certified Operations

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Customizable, Delivery-Ready Content —no development overhead

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Flexible Pricing Models —subscription or consumption-based

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Integrated MSSP & Co-Managed Security —leverage existing XDR/SIEM or ours

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Certified Security Experts (CISSP, CISA, CEH, OSCP, etc.)

Ready to Empower Your Customers?

Launch your Online Banking Cyber Security Awareness Program today.

One quick call, zero obligation, no surprises.