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Online Banking Cyber Security Awareness Program

InfoSight’s Online Banking Cyber Security Awareness Program (CSAP) delivers targeted, FFIEC-compliant training and education for your retail and commercial online-banking clients. Our customizable, delivery-ready content empowers customers to identify phishing, malware, ACH/wire fraud, and other cyber threats—reducing fraud losses and helping you satisfy regulatory requirements.

The Challenge – AI-Enabled Social Engineering & Phishing Risks

  • Deep-Fake Phishing

    AI-generated audio and video make social engineering nearly impossible to spot.
  • Omnichannel Attacks

    Fraudsters target customers via email, SMS (smishing), and voice calls (vishing).
  • Regulatory Mandate

    FFIEC guidance requires all financial institutions to maintain an online banking security-awareness program for clients.
  • Customer Exposure

    Untrained users clicking malicious links expose your institution to reputation damage, compliance fines, and financial loss.

Our Solution – InfoSight’s CSAP Platform

01
Comprehensive Course Library
  • Video modules, quick-clip tutorials, and live webinars
  • Newsletters, posters, and statement-stuffers for in-branch reinforcement
  • Email campaigns and social-media posts for ongoing engagement
02
Customizable, Ready-Made Content
  • Commercial- and retail-client tracks, easily branded and tailored by your marketing or our team
  • SCORM-compliant packages for LMS integration
03
Centralized CSAP Portal
  • Online dashboard to schedule campaigns, track participation, and report on customer assessments
  • Automated compliance reporting for auditors and examiners
04
Ongoing Updates & Alerts
  • Real-time threat briefings and template updates to counter emerging scams and deep-fake tactics

Key Benefits & SEO Keywords

Reduce Online Banking Fraud—Train customers to spot phishing and ACH/wire scams.

Enhance Customer Trust—Secure digital channels build confidence and boost online usage.

Meet FFIEC Security Awareness Requirements—Automated reporting ensures audit-ready compliance.

Improve Customer Engagement—Interactive content increases click-through rates and self-service adoption.

Scalable Training Platform—Onboard new customers instantly with consumption-based pricing.

Training Assets & Tools You Need

Cybercrime Defense Strategies eGuide

Customer Checklists & Toolkits for Business Accounts

Live & On-Demand Webinars

Monthly Security Newsletters

Short-Form Video Clips for Rapid Learning

Social Media Campaign Kits

Phishing Simulation Email Templates

In-Branch Posters & Statement Stuffers

Website Security Awareness Content & Templates

Why Choose InfoSight?

24×7×365 U.S.-Based SOC/NOC for real-time threat intelligence

25+ Years of Regulatory Compliance Expertise (GLBA, PCI-DSS, HIPAA, FFIEC)

SOC 2 Type II & ISO 27001-Certified Operations

Customizable, Delivery-Ready Content —no development overhead

Flexible Pricing Models —subscription or consumption-based

Integrated MSSP & Co-Managed Security —leverage existing XDR/SIEM or ours

Certified Security Experts (CISSP, CISA, CEH, OSCP, etc.)

Ready to Empower Your Customers?

Launch your Online Banking Cyber Security Awareness Program today.

One quick call, zero obligation, no surprises.