InfoSight | 24x7 MDR & SOCaaS

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Overview

InfoSight's Security Operations Center (SOC) functions as your dedicated cybersecurity team, providing continuous real-time monitoring, analysis, containment, triage, remediation, escalation, and comprehensive reporting—all designed to protect your network and systems around the clock. By leveraging advanced threat detection and proactive analysis techniques, the SOC identifies potential threats as they emerge and isolates them quickly to prevent further damage, ensuring that even the most critical issues are addressed without overwhelming your team with false positives. Detailed, actionable reports offer valuable insights into threat patterns and vulnerabilities, while the integrated escalation protocols ensure that high-severity incidents receive the expert attention they require. Additionally, InfoSight’s flexible approach allows you to either integrate your own cloud-native security tools or utilize their state-of-the-art solutions, delivering a tailored, robust defense that lets you concentrate on your core business with confidence.

The Challenge

Attackers work 24x7, while most organizations IT departments don't… Additionally, tight cybersecurity budgets and the effort required to analyze all security events can be exhausting leading to employee fatigue and turnover. Recruiting and retaining cybersecurity analysts is probably the most challenging it has been in decades. Your team should be focused on more strategic objectives that support business goals and not fighting cybersecurity fires.

We Solve Five Major Issues:

Alert Fatigue - With so many data sources and devices along with the growing threat landscape all creating thousands or even millions of alerts per second, alert fatigue will set in even for a 24x7 shop.
Tool Overload - Adding tools for specific components across the data center and the cloud leads to tool overload, and in many cases many of the tools are not fully implemented.
Untuned Data Sources - Data Sources must be tuned to eliminate information, unnecessary and false positive events/alarms. Doing this allows for only actionable alerts and easier visibility to spot trends. And it saves money when on ingestion-based cloud platforms!
Blind Spots - We architect a security environment that eliminates blind spots!
Cloud Services Spend -Ingestion-based pricing models can get out of control fast! We can assist in saving significant budget dollars on your cloud spend.

How We Solve It

InfoSight brings a co-managed approach to security monitoring by becoming an extension to your IT team to monitor your most critical assets and data sources 24x7x365. We deliver enterprise threat management through a layered security model where all assets in the datacenter or the cloud can be viewed in a “single pane of glass” by both your IT team and our SOC simultaneously. This allows your team to focus on day-to-day concerns thereby improving overall efficiency and operational effectiveness. We accomplish our tasks by:

Monitoring & Threat Detection - We provide 24x7x365 continuous and proactive monitoring of your environment.
Incident Response & Remediation - Our Analysts adhere to the SLA's runbooks to remediate issues or to triage and escalate to your team.
Incident/Problem Management - We own incident/problem management from creation to closure.
Ownership of runbook maintenance - We will work closely with your team to leverage any existing runbook collaterals and IT Teams knowledge as we build, manage, and maintain the runbook.
Ongoing monitoring enhancements - We are responsible for managing the monitoring tools to ensure tools remain updated, tuned, and deliver the monitoring outputs desired by the client.
Incident Case Management - Case Management Tickets are automatically created by the monitoring tools or manually created by authorized InfoSight, Client or Client staff to track incident investigations to closure.
Global Threat Intelligence - Threat Intelligence helps gain insights into real threats in your attack surface, helping you make more informed security decisions.
Incident Communications - We alert the client of incidents via escalation protocols based on environment and the severity of the incident. All incident creation, documentation and closure will be maintained in InfoSight's ITSM via automated or manual updates.
Monthly Reporting - We provide monthly incident-based reporting.

Just the Facts

✓ 24x7x365 Staffed SOC
✓ 100% US based SOC 2 Certified Operations Center
✓ Only US-based W2 employees
✓ Providing both Security and Network Infrastructure Support
✓ Support for Cloud, Datacenter or Hybrid networks
✓ Monitoring of Applications, DBs, Security, Infrastructure, Server or Serverless
✓ Offering Device-based or consumption-based pricing models
✓ 24x7 or off-peak 7pm-7am coverage available
✓ Cyber liability insurance coverage
✓ Federally regulated and critical infrastructure client experience
✓ 24+ years of successful outcomes